AGG Software Forums
November 10, 2024, 06:21:16 AM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News: Welcome on our forum!
 
   Home   Help Search Login Register  

Pages: [1]
« previous next »
  Print  
Author Topic: Generated Ouput is Garbage  (Read 22417 times)
robertluo
Newbie
*

Karma: +0/-0
Posts: 4


View Profile
« on: September 21, 2012, 10:00:00 AM »
hi support i try to set up Advanced Serial Data Logger to capture the ACD record form Nortel Meridian PBX. what i get from the text out put is Garbage.
Logged
Arthur Grasin
Tech. Support
Administrator
Hero Member
*****

Karma: +0/-0
Posts: 806



View Profile WWW
« Reply #1 on: June 08, 2010, 12:45:12 PM »
It is possible you've specified an invalid baud rate. Could you attach a screenshot with this gaabage?
Logged
robertluo
Newbie
*

Karma: +0/-0
Posts: 4


View Profile
« Reply #2 on: June 08, 2010, 02:42:47 PM »
i attached the logs file we get and the setting we did.
we are using Windows XP SP3.
and now we are using HyperTerminal to do logging.
* Recieved-20100602.log (8.25 KB - downloaded 3 times.)

* com port setting.JPG (40.25 KB, 467x449 - viewed 4 times.)

* log file setting.JPG (41.46 KB, 466x450 - viewed 8 times.)
Logged
Arthur Grasin
Tech. Support
Administrator
Hero Member
*****

Karma: +0/-0
Posts: 806



View Profile WWW
« Reply #3 on: June 08, 2010, 02:54:58 PM »
Could you attach HyperTerminal settings too? Do you receive same garbage in HT?
Logged
robertluo
Newbie
*

Karma: +0/-0
Posts: 4


View Profile
« Reply #4 on: June 08, 2010, 03:05:54 PM »
i attached HT setting and the logs we get from HT
* 2010-05-05-0930.txt (16.97 KB - downloaded 3 times.)

* ACD1.JPG (21.81 KB, 343x417 - viewed 5 times.)

* ACD2.JPG (27.55 KB, 343x416 - viewed 5 times.)

* ACD3.JPG (19.64 KB, 261x309 - viewed 5 times.)
Logged
Arthur Grasin
Tech. Support
Administrator
Hero Member
*****

Karma: +0/-0
Posts: 806



View Profile WWW
« Reply #5 on: June 08, 2010, 03:59:30 PM »
I'm sorry, but our software doesn't support VT100 terminal emulation. Therefore can't decode this data properly. Is it possible you can change terminal type within the PBX?
Logged
robertluo
Newbie
*

Karma: +0/-0
Posts: 4


View Profile
« Reply #6 on: June 08, 2010, 06:00:27 PM »
please check with you that any of your application can support VT100 for capture the ACD record form Nortel Meridian PBX
Logged
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by SMF 1.1.21 | SMF © 2015, Simple Machines