AGG Software Forums

Online Help Center => Data loggers and plug-ins => Topic started by: Flyberius on September 13, 2013, 11:50:38 AM



Title: PBX logger. Hang on startup.
Post by: Flyberius on September 13, 2013, 11:50:38 AM
Hi all.  I have been testing PBX logger using the trial.  Got a nice SQL database set up and it all worked perfectly.  Occasionally the application would fail to start but this seemed no big deal as it worked the majority of the time I tried to start it.

Anyway, I have purchased the software and activated it and rebooted the PC that it sits on.  However now the application wont start at all.  It simply hangs upon opening.

Event viewer shows this:

*****
The program pbxlogger.exe version 3.0.6.621 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: a10
 Start Time: 01ceb05c90b57735
 Termination Time: 15
 Application Path: C:\Program Files (x86)\Advanced PBX Data Logger\pbxlogger.exe
 Report Id: ef5bddea-1c4f-11e3-ba1d-1803734e9917
*****

I upgraded the software to the latest version to see if this would help.  Alas no.

*****
The program pbxlogger.exe version 3.0.7.828 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: af0
 Start Time: 01ceb05d0bec4141
 Termination Time: 13
 Application Path: C:\Program Files (x86)\Advanced PBX Data Logger\pbxlogger.exe
 Report Id: 90c07833-1c50-11e3-ba1d-1803734e9917
*****

Any thoughts on this.  I am praying to god this is a problem you have seen before.

PC details:

Windows 7 64bit
CPU: 3.3GHz quad core
RAM: 6GB


Title: Re: PBX logger. Hang on startup.
Post by: Arthur Grasin on September 13, 2013, 12:08:39 PM
I can connect to your computer remotely and try to solve this problem. Please, contact me at support _at_ aggsoft.com


Title: Re: PBX logger. Hang on startup.
Post by: Flyberius on September 13, 2013, 01:59:24 PM
Managed to sort this.

I have sent you an email detailing another issue I have stumbled upon regarding exporting to SQL.