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Online Help Center => Data loggers and plug-ins => Topic started by: UserDNA on March 20, 2018, 04:20:19 PM



Title: PBX logging - Ericsson MD110
Post by: UserDNA on March 20, 2018, 04:20:19 PM
Hi,

I think I've configured the data logger OK as the data looks good, but I can't get any reports and if I data export to Excel the data is messed up. As a first step to investigating I notice that the logger gives the following error "Ericsson MD110 Standard Item: CALL_TIME. Error occurred while converting date/time string value "20125454" with template "mmddhhnn" (Invalid arguement to date encode). The date showing on the logger is  0320125454.     I can't see anywhere to change the date config ?


Title: Re: PBX logging - Ericsson MD110
Post by: Arthur Grasin on March 21, 2018, 07:07:06 AM
Hello,

Did you select the "Standard" format on the PBX side? It seems your PBX outputs data in another format.

You may open a ticket http://support.aggsoft.com and attach a screenshot with thr SMDR settings on the PBX side there.


Title: Re: PBX logging - Ericsson MD110
Post by: UserDNA on May 11, 2018, 11:04:45 AM
Hi,

The PBX was indeed set to a custom output; I have changed this to a standard one and it's now working. 
A further question if I may; the logger shows all dialled numbers correctly, but in the SMDR and reports the leading zero is always removed ?


Title: Re: PBX logging - Ericsson MD110
Post by: Arthur Grasin on May 11, 2018, 11:36:21 AM
Could you please show an example?