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Title: Serial Data Logger cannot connect to port used by MX925 PCI 3.x, pin pad Post by: ekarageorgos on March 22, 2018, 07:59:21 AM hello everyone,
Recently I downloaded the Serial Data Logger and set it up to collect the data transferred between an POS register and a MX925 PCI pin pad (Verifone) When I start the logger I get an error that it cannot connect to the port. Has anyone encountered this before? If yes, is there a solution? Could it be a security setting that blocks it? Or a configuration setting I could change? thx effie Title: Re: Serial Data Logger cannot connect to port used by MX925 PCI 3.x, pin pad Post by: Arthur Grasin on March 22, 2018, 08:20:09 AM Hello.
Please, try to enable the "Spy" mode. Title: Re: Serial Data Logger cannot connect to port used by MX925 PCI 3.x, pin pad Post by: ekarageorgos on March 23, 2018, 03:15:10 AM Thanks for the response
I already tried and it did not work. One thing I forgot to note is that it is a virtual port Title: Re: Serial Data Logger cannot connect to port used by MX925 PCI 3.x, pin pad Post by: Arthur Grasin on March 23, 2018, 07:40:38 AM You should start our logger before any other application will use it.
Title: Re: Serial Data Logger cannot connect to port used by MX925 PCI 3.x, pin pad Post by: ekarageorgos on March 28, 2018, 06:52:13 AM Thanks for the response
I tried this. Both the DataLogger and pin pad looked healthy but as soon as I tried to use the card in the pin pad, i got PIN PAD Error Any other ideas? thx! |