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Title: Advanced PBX Data Logger: Nortel Meridian 1? Post by: mileserickson on May 19, 2011, 10:00:00 AM In our current call logging system, for which we are considering your product as a replacement, our PBX is configured as a "Nortel Meridian 1" -- but the Nortel Meridian 2-line and 3-line settings in Advanced PBX Data Logger don't parse any calls. I tried each of the other Nortel settings, and it appears that some of the other Nortel options capture some of the incoming call fields but not all of them.
This is what the data stream looks like (phone numbers anonymized with 5s): Code: & 000 01 2 01 As I understand it, the first and last calls shown are incoming calls (with the caller ID on the 3rd line). Will it be possible to use Advanced PBX Data Logger with this input stream? Many thanks! Miles Title: Re: Advanced PBX Data Logger: Nortel Meridian 1? Post by: Arthur Grasin on August 17, 2009, 10:10:09 PM Of course. We can adapt our logger for your data stream. Just attach your data example as a file that you may capture with help of our software.
Title: Re: Advanced PBX Data Logger: Nortel Meridian 1? Post by: mileserickson on May 25, 2011, 10:00:00 AM Fantastic! Here is a capture of the raw PBX data. All phone numbers have been changed to 555 prefixes to protect confidentiality, but no other changes have been made.
Title: Re: Advanced PBX Data Logger: Nortel Meridian 1? Post by: Arthur Grasin on May 31, 2011, 10:00:00 AM Please, unpack the attached file to program folder\plugins\pbxparser\configs and test the "Nortel Meridian [3 rows]" parser. We've updated this parser (it is more flexible now).
Title: Re: Advanced PBX Data Logger: Nortel Meridian 1? Post by: mileserickson on June 03, 2011, 10:00:00 AM Thanks Arthur, we'll test this ASAP and let you know how it goes.
Miles |