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Title: Configure PBX data logger for NEC NEAX2000 IPS Post by: hdBnYvb on January 05, 2010, 10:26:58 PM We are testing smdr logging products.
I have been unsuccessful in getting the PBX data logger to retrieve anything from our pbx though. Other software has been able to retrieve call data. I have the correct IP and port. The mode is set to client, protocol to tcp/ip. I set the data query module and parser module to NEC NEAX2000 IPS (pbxparser.dll). The status shows: The data source...has been successfully opened. No data ever appears though. I will have to demonstrate that the system works before I will be able to get the purchase approved. Any help would be much appreciated. Thanks, Ty Title: Re: Configure PBX data logger for NEC NEAX2000 IPS Post by: Arthur Grasin on January 05, 2010, 10:59:51 PM Is possible your PBX requires authorization from the PC side? Some PBX allows to use the client mode (in this case our software will be server). In this case, this is a better solution.
Title: Re: Configure PBX data logger for NEC NEAX2000 IPS Post by: hdBnYvb on February 22, 2012, 11:00:00 AM No authorization is required. The other software (that works correctly) is actively polling the pbx. Using a packet capture utility, I can see pbx data logger connecting to the server, but it never passes any data to the pbx. I do know that the neax 2000 ips requires active polling for smdr data and does not offer the option of configuring the pbx to send smdr to a server.
Thanks, Ty Title: Re: Configure PBX data logger for NEC NEAX2000 IPS Post by: Arthur Grasin on January 06, 2010, 12:13:33 AM Could you see if еhe other software send something to the PBX?
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