AGG Software Forums

Online Help Center => Data loggers and plug-ins => Topic started by: SiliconeMan on March 18, 2010, 04:04:39 PM



Title: Custom Parsing Configuration for PBX
Post by: SiliconeMan on March 18, 2010, 04:04:39 PM
Greetings,

We are trying to set up the Advanced PBX Data Logger for use with our Panasonic PBX system.  We have a KX-TDE-200, and from what I can tell is pretty much the same as the TDA series.  However the SMDR output options we are using do not match up with any of the predefined modules as we are logging caller ID Name data.  We have the ASCII Data parser set up and working for auto log in with authentication, as well as the sending of data to SQL.  What we need help with is setting up proper field mappings.  Without having to start from the beginning, are there .BND, binding files or .INI preset files available for the TDA ring,cost?  Or we could upload a portion of the output log for someone to look at.

Thanks,
-SiliconeMan


Title: Re: Custom Parsing Configuration for PBX
Post by: Arthur Grasin on March 18, 2010, 04:11:25 PM
Please, email me your files (and part of the log file) from
http://www.aggsoft.com/support/
and we'll create a parser for your data.


Title: Re: Custom Parsing Configuration for PBX
Post by: SiliconeMan on March 18, 2010, 05:11:15 PM
Wow, Thanks for such a fast reply!

OK,  we have sent the request via the web site Problem submission form. "Thank you! Your message has been delivered. You'll receive our answer within one bussiness day"

Thanks for taking a look into this. 


Title: Re: Custom Parsing Configuration for PBX
Post by: SiliconeMan on April 15, 2010, 08:08:31 PM
Thanks for your help tuning the parser.  It is up and running, auto log in and writes to SQL, with caller id name and number as well as DID assignments.

Thanks,
-SiliconeMan