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Online Help Center => Data loggers and plug-ins => Topic started by: robertluo on September 21, 2012, 10:00:00 AM



Title: Generated Ouput is Garbage
Post by: robertluo on September 21, 2012, 10:00:00 AM
hi support i try to set up Advanced Serial Data Logger to capture the ACD record form Nortel Meridian PBX. what i get from the text out put is Garbage.


Title: Re: Generated Ouput is Garbage
Post by: Arthur Grasin on June 08, 2010, 12:45:12 PM
It is possible you've specified an invalid baud rate. Could you attach a screenshot with this gaabage?


Title: Re: Generated Ouput is Garbage
Post by: robertluo on June 08, 2010, 02:42:47 PM
i attached the logs file we get and the setting we did.
we are using Windows XP SP3.
and now we are using HyperTerminal to do logging.


Title: Re: Generated Ouput is Garbage
Post by: Arthur Grasin on June 08, 2010, 02:54:58 PM
Could you attach HyperTerminal settings too? Do you receive same garbage in HT?


Title: Re: Generated Ouput is Garbage
Post by: robertluo on June 08, 2010, 03:05:54 PM
i attached HT setting and the logs we get from HT


Title: Re: Generated Ouput is Garbage
Post by: Arthur Grasin on June 08, 2010, 03:59:30 PM
I'm sorry, but our software doesn't support VT100 terminal emulation. Therefore can't decode this data properly. Is it possible you can change terminal type within the PBX?


Title: Re: Generated Ouput is Garbage
Post by: robertluo on June 08, 2010, 06:00:27 PM
please check with you that any of your application can support VT100 for capture the ACD record form Nortel Meridian PBX