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Online Help Center => Data loggers and plug-ins => Topic started by: scottc on June 15, 2010, 07:15:26 PM



Title: Advanced PBX data logger to a definity version 11
Post by: scottc on June 15, 2010, 07:15:26 PM
I have tryed to configure the pbx data logger to capture the pbx data, however I do not see any usuable data.
ALL i GET IS BELOW
<20100615121106.221>
[10.112.123.1:11021]<SOH><SOH><SOH><STX><BEL><SOH><NUL><ACK><SOH>À<STX><SOH><ACK><BS><SOH><RS>
<20100615121139.519>
[10.112.123.1:10966]<SOH><SOH><SOH><STX><BEL><SOH><NUL><ACK><SOH>À<STX><SOH><ACK><BS><SOH><RS>
<20100615121212.755>
[10.112.123.1:10902]<SOH><SOH><SOH><STX><BEL><SOH><NUL><ACK><SOH>À<STX><SOH><ACK><BS><SOH><RS>
<20100615121246.054>
[10.112.123.1:10920]<SOH><SOH><SOH><STX><BEL><SOH><NUL><ACK><SOH>À<STX><SOH><ACK><BS><SOH><RS>

what do I have configured incorrectly.
I did try the avaya software and was able to see call detail, however the program does not seem to stay up and running.


Title: Re: Advanced PBX data logger to a definity version 11
Post by: Arthur Grasin on June 16, 2010, 08:38:35 AM
Please deactivate Reliable Session Protocol (RSP) in the PBX configuration. Please, refer to your PBX service manual for corresponding instructions.


Title: Re: Advanced PBX data logger to a definity version 11
Post by: scottc on June 16, 2010, 04:27:51 PM
that worked  thank you