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Online Help Center => Data loggers and plug-ins => Topic started by: enzos on August 09, 2010, 08:13:16 PM



Title: Serial Port not Shown
Post by: enzos on August 09, 2010, 08:13:16 PM
Hi,
Im trying to test Advance serial data logger on a vortex DX board, Im Using Windows XP Embedded and my problem is that the program don´t see the serial ports but you could use them in windows and the port direction and irq are corrects. Must the program need an specific UART?
Thanks!


Title: Re: Serial Port not Shown
Post by: Arthur Grasin on August 09, 2010, 08:27:21 PM
We didn't test our software on Windows XP Embedded. Does the program show other serial ports?

Now, you may create the "customports.txt" file and specify your port name like COM1 inside. Then place this file to program folder\plugins\rs232src.


Title: Re: Serial Port not Shown
Post by: enzos on August 10, 2010, 11:31:09 PM
Hi!,
Sorry I´ve explained baddd! When I create a new configuration under the configuration page  I see a blank  page and I can´t see COM port settings, Data folw control and Port restart Option. Could you help me?

Thanks!


Title: Re: Serial Port not Shown
Post by: Arthur Grasin on August 11, 2010, 07:53:37 AM
In this case, please, download the full installation package from our site and re-install it. It seems that the some modules are not installed/updated.