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Title: Advanced PBX data logger IP redirect to COM port Post by: rcasimiri on February 07, 2018, 02:00:00 PM I am pulling SMDR call traffic logs from my Mitel 5000 CP via IP and it connects and I can view the SMDR information on the data logger. I want to redirect this information to COM1 on the same PC which is connected via serial cable to my call accounting hardware/software. I am using the trial version at the moment to see if I can achieve this, but I am unclear on how to set up the redirect. Can anybody assist? Thank you.
Title: Re: Advanced PBX data logger IP redirect to COM port Post by: Arthur Grasin on February 07, 2018, 02:00:00 PM You need our Data Logger Suite software (http://www.dataloggersuite.com/) only this software can redirect data from IP to COM. You'll need the "Data redirecting" plugin.
1. Create 2 different configurations for COM and IP and srtup it. 2. Activate the "Data redirecting" plugin in the "IP" configuration. 3. Specify your COM port like COM1. Title: Re: Advanced PBX data logger IP redirect to COM port Post by: rcasimiri on February 07, 2018, 02:00:00 PM The Data Logger Suite doesn't give me the option of which PBX system I am using as the Advanced PBX logger does. What do I specify in the Data Logger Suite so that I can recieve that information from the Mitel 5000? I was getting the SMDR log from the Advanced PBX software but not the Data Logger Suite.
Title: Re: Advanced PBX data logger IP redirect to COM port Post by: Arthur Grasin on February 09, 2018, 02:00:00 PM The latest version of the PBX logger also allows to create 2 configurations. One for IP and another for COM.
Title: Re: Advanced PBX data logger IP redirect to COM port Post by: rcasimiri on February 13, 2018, 02:00:00 PM Arthur, i'm using the latest version (trial version) and i can create two connections the ip one connects to my PBX no problem and i've created another connection for COM1 but how do i program the redirect to work?
Title: Re: Advanced PBX data logger IP redirect to COM port Post by: rcasimiri on March 05, 2018, 02:00:00 PM Here are the screenshots of the ip Connection and the COM5 connection and the redirect setup.
Arthur, let me know if you can help and i'll buy whatever version i need as soon as this is working properly. Thanks for your assistance... Rob Title: Re: Advanced PBX data logger IP redirect to COM port Post by: Arthur Grasin on March 05, 2018, 02:00:00 PM Please, create a backup copy of your current configuration (from the File menu) and attach it here. I'll verify it.
Title: Re: Advanced PBX data logger IP redirect to COM port Post by: rcasimiri on March 06, 2018, 02:00:00 PM Here is the backup file you requested. If you could take a look at it for me it would be greatly appreciated. Thanks Arthur.
Rob Title: Re: Advanced PBX data logger IP redirect to COM port Post by: Arthur Grasin on March 15, 2018, 02:00:00 PM Please, update following files in program folder\plugins\pbxparser:
1. Mitel 5000.xmlz (attached). 2. The pbxparser.dll (http://www.aggsoft.com/download/beta/pbxparser20120206.zip) Then slightly correct your settings (see images). Title: Re: Advanced PBX data logger IP redirect to COM port Post by: rcasimiri on March 15, 2018, 02:00:00 PM I have updated and added those files in the pbxparser folder. Can you confirm the COM1 port setup for me? I have to have this working by the end of the day today if you can send reply as soon as possible.
Rob Title: Re: Advanced PBX data logger IP redirect to COM port Post by: Arthur Grasin on March 19, 2018, 02:00:00 PM All settings except above are correct. I've verified your configuration.
Title: Re: Advanced PBX data logger IP redirect to COM port Post by: rcasimiri on February 06, 2012, 08:28:15 PM what do you mean except the above?
All settings except above are correct. I've verified your configuration. Title: Re: Advanced PBX data logger IP redirect to COM port Post by: Arthur Grasin on February 06, 2012, 10:10:31 PM I mean that you should change your settings as on my images above.
Title: Re: Advanced PBX data logger IP redirect to COM port Post by: rcasimiri on March 23, 2018, 02:00:00 PM I did and still no data on my COM configuration.
Title: Re: Advanced PBX data logger IP redirect to COM port Post by: Arthur Grasin on March 26, 2018, 02:00:00 PM Do you see incoming data in the IP configuration? Please, activate the DDE server plugin. Do you see active items there after receiving data? Also you can send me a personal message and we'll schedule a remote support session.
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