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1  Online Help Center / Data loggers and plug-ins / Re: Software has been activated... for still running in Trial Mode on: July 16, 2011, 04:50:29 PM
It looks good now. I have been able to add more than 300 entries in the database before I left the office last night.

Thanks again for your help!
2  Online Help Center / Data loggers and plug-ins / Re: Software has been activated... for still running in Trial Mode on: July 15, 2011, 06:37:53 PM
For the service, it is already running as a distinct user. As we're using SQL authentification based on the network name, it was the only way to write data in the database.

For the registry node, I manually add the user to have read rights on everything under HKLM\SOFTWARE\AGG Software. We'll see soon if it changes something.

Thanks.
3  Online Help Center / Data loggers and plug-ins / Re: Software has been activated... for still running in Trial Mode on: June 06, 2014, 10:00:00 AM
The data is logged in a SQL Server database, but I'm using the ODBC database plug-in to export it. So SQL Database Professional isn't involved in the process.

Hope that helps.
4  Online Help Center / Data loggers and plug-ins / Software has been activated... for still running in Trial Mode on: July 15, 2011, 05:38:58 PM
Hello,

We have bought Advanced PBX Data Logger and been able to activate the software. Everything is set up properly and run as expected...

But the software is still running in Trial Mode. I have restarted the computer several times. When I look at the About dialog box, the software is registered to my company. I assume it should work now, but it isn't.

At the console, I still get the "100 packets trial version limit" message. It shouldn't appear anymore. The only thing I changed since I activate the software was to launch it as a service.

Thanks in advance.
5  Online Help Center / Data loggers and plug-ins / Re: "Write to log file for data received" can't be enabled on: May 19, 2014, 10:00:00 AM
I was using Notepad... but you're right: in Wordpad, the data is usable.

Thanks!
6  Online Help Center / Data loggers and plug-ins / Re: "Write to log file for data received" can't be enabled on: April 30, 2014, 10:00:00 AM
Oh, it looks better now... A file has been created. I'll let the software run some time and see if I have any other issues. But it looks good!

Is it possible to log each entry on separate lines? In the log file, I have one straight line of data, including multiple entries. I would like to have each of them on a separate line.

Thank you Arthur for your (quick!) replies, it is appreciated!
7  Online Help Center / Data loggers and plug-ins / Re: "Write to log file for data received" can't be enabled on: July 13, 2011, 09:41:19 PM
Yes, that's what I did.
8  Online Help Center / Data loggers and plug-ins / Re: "Write to log file for data received" can't be enabled on: July 13, 2011, 08:59:14 PM
Hi Arthur,

I have created a new folder (C:\Logs) and changed the log file path. Still no trace of data. I have full admin rights on the folder.

Thanks for the reply.
9  Online Help Center / Data loggers and plug-ins / "Write to log file for data received" can't be enabled on: April 14, 2014, 10:00:00 AM
Hello,

I'm using the trial version of Advanced PBX Data Logger 2.7.7.630 and see to have it properly configured (with our Eclipse Executone IDS). I have readable data on the screen but for an unknown reason, no log file is created at the specified location (C:\). As I run the application as a local admin, I have read/write rights on the drive's root.

I was trying to figure out why it wasn't working and I've found that I can't select the "Write to log file for data received" checkbox. The option is grayed and isn't usable. I have attached a print screen of what I can see in the Log rotation tab.

Is it the reason why I can't make it work? Do I have a way to enable it?

Additional note: I have tested it on two distinct workstations. Same results on both.

Thanks for your help!
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