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Author Topic: Generated Ouput is Garbage  (Read 21713 times)
robertluo
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« on: September 21, 2012, 10:00:00 AM »
hi support i try to set up Advanced Serial Data Logger to capture the ACD record form Nortel Meridian PBX. what i get from the text out put is Garbage.
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Arthur Grasin
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« Reply #1 on: June 08, 2010, 12:45:12 PM »
It is possible you've specified an invalid baud rate. Could you attach a screenshot with this gaabage?
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robertluo
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« Reply #2 on: June 08, 2010, 02:42:47 PM »
i attached the logs file we get and the setting we did.
we are using Windows XP SP3.
and now we are using HyperTerminal to do logging.
* Recieved-20100602.log (8.25 KB - downloaded 3 times.)

* com port setting.JPG (40.25 KB, 467x449 - viewed 4 times.)

* log file setting.JPG (41.46 KB, 466x450 - viewed 8 times.)
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Arthur Grasin
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« Reply #3 on: June 08, 2010, 02:54:58 PM »
Could you attach HyperTerminal settings too? Do you receive same garbage in HT?
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robertluo
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« Reply #4 on: June 08, 2010, 03:05:54 PM »
i attached HT setting and the logs we get from HT
* 2010-05-05-0930.txt (16.97 KB - downloaded 3 times.)

* ACD1.JPG (21.81 KB, 343x417 - viewed 5 times.)

* ACD2.JPG (27.55 KB, 343x416 - viewed 5 times.)

* ACD3.JPG (19.64 KB, 261x309 - viewed 5 times.)
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Arthur Grasin
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« Reply #5 on: June 08, 2010, 03:59:30 PM »
I'm sorry, but our software doesn't support VT100 terminal emulation. Therefore can't decode this data properly. Is it possible you can change terminal type within the PBX?
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robertluo
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« Reply #6 on: June 08, 2010, 06:00:27 PM »
please check with you that any of your application can support VT100 for capture the ACD record form Nortel Meridian PBX
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