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Author Topic: Avaya CM S8300  (Read 18302 times)
Clement
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« on: July 19, 2018, 02:00:00 PM »
Hi,

We are evaluating the PBX Data Logger and had managed to setup this on one computer.
The connection is via TCPIP and we managed to get it connected to our Avaya system. However, no data has been captured.

Is there any configuration guide you can provide us?
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Arthur Grasin
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« Reply #1 on: July 28, 2018, 02:00:00 PM »
Do you know "Call manager" version on this PBX?

Added:

It seems that you should disable RSP (Reliable Session Protocol) in SMDR settings.
« Last Edit: March 06, 2012, 09:50:35 PM by Arthur Grasin » Logged
Clement
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« Reply #2 on: March 07, 2012, 04:43:43 PM »
Hi Authur,

1. Our Avaya system is Communication Manager 5.2

2. Have tested and managed to get some data, thanks! However, we couldn't really "decipher" the info based on these strings of text... Assuming we still need to have the right module to parse the data?
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Arthur Grasin
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« Reply #3 on: March 07, 2012, 05:04:45 PM »
Yes, you need the parser. Please, capture it to a file and send us (here or via email).
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Clement
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« Reply #4 on: March 07, 2012, 05:22:44 PM »
Thanks for quick response Arthur. May I know which email can we reach you?
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Arthur Grasin
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« Reply #5 on: August 09, 2018, 02:00:00 PM »
Of course, support _at_ aggsoft.com
Quote from: Clement on March 07, 2012, 05:22:44 PM
Thanks for quick response Arthur. May I know which email can we reach you?
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Clement
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« Reply #6 on: August 09, 2018, 02:00:00 PM »
Thanks, just send.  Grin
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