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Author Topic: MITEL 3300 and ACD  (Read 19457 times)
ikjeft01
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« on: May 08, 2009, 02:32:48 AM »
don't see ability to parse ACD records. The mitel SMDR format appears to be supported by pbxparser.dll, but i am trying to parse the ACD records. how can i define what the records look like (this field starts at col 1 and ends at col 3, next field starts col 5 and ends at col 10, etc)... all the modules appear grayed out unless i select a parser module, but the columns are wrong.
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Arthur Grasin
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« Reply #1 on: May 08, 2009, 07:22:59 AM »
Please, post the data example with description of columns. We'll prepare the parser for you.
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juney.inin
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« Reply #2 on: June 02, 2009, 05:26:53 AM »
Trying to parse the ACD records. post the data example with description of columns...


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