Avaya CM S8300

[Clement]

Hi,

We are evaluating the PBX Data Logger and had managed to setup this on one computer.
The connection is via TCPIP and we managed to get it connected to our Avaya system. However, no data has been captured.

Is there any configuration guide you can provide us?

[Arthur Grasin]

Do you know "Call manager" version on this PBX?

Added:

It seems that you should disable RSP (Reliable Session Protocol) in SMDR settings.

[Clement]

Hi Authur,

1. Our Avaya system is Communication Manager 5.2

2. Have tested and managed to get some data, thanks! However, we couldn't really "decipher" the info based on these strings of text... Assuming we still need to have the right module to parse the data?

[Arthur Grasin]

Yes, you need the parser. Please, capture it to a file and send us (here or via email).

[Clement]

Thanks for quick response Arthur. May I know which email can we reach you?

[Arthur Grasin]

Of course, support _at_ aggsoft.com

Thanks for quick response Arthur. May I know which email can we reach you?

[Clement]

Thanks, just send.