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Title: File interface problem data source Post by: QuentinPCO on April 25, 2018, 10:19:42 AM Hello,
I have a problem with the "File Interface". When I put a network link in the PATH I have an error that it tells me that the folder does not exist yet when I click on the icon he finds me the folder. Can you help me ? Thanks, Quentin Title: Re: File interface problem data source Post by: Arthur Grasin on April 26, 2018, 07:39:52 AM Hello,
Could you please show me an example of this path? Title: Re: File interface problem data source Post by: QuentinPCO on May 03, 2018, 10:51:42 AM Hello,
In attachement Title: Re: File interface problem data source Post by: QuentinPCO on May 04, 2018, 11:51:05 AM UP plz.
Title: Re: File interface problem data source Post by: Arthur Grasin on May 04, 2018, 11:56:20 AM Sorry about the delay. Unfortunately, the logger cannot work with this network resource. I would offer to map it as a local drive on your computer. Then configure the logger to work with a local drive.
Title: Re: File interface problem data source Post by: QuentinPCO on May 04, 2018, 12:03:34 PM Hello,
I mapped the network folder on the letter Y but it still does not work. :( 2018-05-04 11:00:43 [Source_L4_VF] File interface. The folder "Y:" doesn't exist and is excluded from scanning! Title: Re: File interface problem data source Post by: Arthur Grasin on May 04, 2018, 12:24:59 PM Are the program working in the service mode?
Title: Re: File interface problem data source Post by: QuentinPCO on May 04, 2018, 12:25:52 PM Yes
Title: Re: File interface problem data source Post by: Arthur Grasin on May 04, 2018, 01:51:02 PM By default, the service starts with the special account name and different rights.
Go to the Services control panel and configure the service to start with your account name. Title: Re: File interface problem data source Post by: QuentinPCO on May 04, 2018, 02:25:23 PM This does not change anything with an AD account that has full access to the folder
Title: Re: File interface problem data source Post by: Arthur Grasin on May 04, 2018, 03:13:33 PM Please, try to stop the service and start the program in the desktop mode. Does it work then?
Title: Re: File interface problem data source Post by: QuentinPCO on May 04, 2018, 03:17:52 PM It the same
Title: Re: File interface problem data source Post by: Arthur Grasin on May 04, 2018, 03:24:59 PM I don't have ideas.
Title: Re: File interface problem data source Post by: QuentinPCO on May 04, 2018, 03:28:45 PM Ok,
so the program just works with local files? Otherwise it is necessary to have FTP on the folder in order to recover the data? Title: Re: File interface problem data source Post by: Arthur Grasin on May 04, 2018, 03:54:43 PM The program does not see a difference between a mapped drive (Y) and another local drive (C).
It works well with mapped drives. I don't know why it does not work in your case. |