Hello,
I have a problem with the "File Interface". When I put a network link in the PATH I have an error that it tells me that the folder does not exist yet when I click on the icon he finds me the folder.
Can you help me ?
Thanks,
Quentin
Hello,
Could you please show me an example of this path?
Hello,
In attachement
UP plz.
Sorry about the delay. Unfortunately, the logger cannot work with this network resource. I would offer to map it as a local drive on your computer. Then configure the logger to work with a local drive.
Hello,
I mapped the network folder on the letter Y but it still does not work. :(
2018-05-04 11:00:43 [Source_L4_VF] File interface. The folder "Y:" doesn't exist and is excluded from scanning!
Are the program working in the service mode?
Yes
By default, the service starts with the special account name and different rights.
Go to the Services control panel and configure the service to start with your account name.
This does not change anything with an AD account that has full access to the folder
Please, try to stop the service and start the program in the desktop mode. Does it work then?
It the same
I don't have ideas.
Ok,
so the program just works with local files?
Otherwise it is necessary to have FTP on the folder in order to recover the data?
The program does not see a difference between a mapped drive (Y) and another local drive (C).
It works well with mapped drives. I don't know why it does not work in your case.