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Title: PBX data logger: Where is Spy Mode setting?
Post by: mileserickson on November 24, 2009, 09:38:25 PM

We are transitioning from another company's call logging system to an SQL database using Advanced PBX Data Logger as the parser. During the transition period, we need to collect call data into both systems.

Currently, the data comes into the existing call reporting software on port COM5. The manual mentions that there are two modes, Standard Mode and Spy Mode. We would like to set up Advanced PBX Data Logger in Spy Mode initially to capture the call data received by our existing call reporting software.

However, when adding a new configuration and specifying a COM port, I don't see a way to specify Standard Mode or Spy Mode. It seems to default to Standard Mode, because simply selecting the correct COM port results in a "device already open" error.

Where is the Spy Mode option found in Advanced PBX Data Logger? (Our company is licensed for the Enterprise edition.)

Thanks!

Miles

Title: Re: PBX data logger: Where is Spy Mode setting?
Post by: Arthur Grasin on December 30, 2011, 08:00:00 AM

The problem has been fixed. Please, download the full installation package from our site.

Title: Re: PBX data logger: Where is Spy Mode setting?
Post by: mileserickson on January 04, 2012, 08:00:00 AM

Thanks, Arthur! We greatly appreciate your prompt and friendly service.

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Online Help Center => Data loggers and plug-ins => Topic started by: mileserickson on November 24, 2009, 09:38:25 PM