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Online Help Center => Data loggers and plug-ins => Topic started by: robertluo on September 21, 2012, 07:00:00 AM

Title: Generated Ouput is Garbage
Post by: robertluo on September 21, 2012, 07:00:00 AM
hi support i try to set up Advanced Serial Data Logger to capture the ACD record form Nortel Meridian PBX. what i get from the text out put is Garbage.
Title: Re: Generated Ouput is Garbage
Post by: Arthur Grasin on June 08, 2010, 09:45:12 AM
It is possible you've specified an invalid baud rate. Could you attach a screenshot with this gaabage?
Title: Re: Generated Ouput is Garbage
Post by: robertluo on June 08, 2010, 11:42:47 AM
i attached the logs file we get and the setting we did.
we are using Windows XP SP3.
and now we are using HyperTerminal to do logging.
Title: Re: Generated Ouput is Garbage
Post by: Arthur Grasin on June 08, 2010, 11:54:58 AM
Could you attach HyperTerminal settings too? Do you receive same garbage in HT?
Title: Re: Generated Ouput is Garbage
Post by: robertluo on June 08, 2010, 12:05:54 PM
i attached HT setting and the logs we get from HT
Title: Re: Generated Ouput is Garbage
Post by: Arthur Grasin on June 08, 2010, 12:59:30 PM
I'm sorry, but our software doesn't support VT100 terminal emulation. Therefore can't decode this data properly. Is it possible you can change terminal type within the PBX?
Title: Re: Generated Ouput is Garbage
Post by: robertluo on June 08, 2010, 03:00:27 PM
please check with you that any of your application can support VT100 for capture the ACD record form Nortel Meridian PBX
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