Print Page - Avaya CM S8300

Title: Avaya CM S8300
Post by: Clement on July 19, 2018, 11:00:00 AM

Hi,

We are evaluating the PBX Data Logger and had managed to setup this on one computer.
The connection is via TCPIP and we managed to get it connected to our Avaya system. However, no data has been captured.

Is there any configuration guide you can provide us?

Title: Re: Avaya CM S8300
Post by: Arthur Grasin on July 28, 2018, 11:00:00 AM

Do you know "Call manager" version on this PBX?

Added:

It seems that you should disable RSP (Reliable Session Protocol) in SMDR settings.

Title: Re: Avaya CM S8300
Post by: Clement on March 07, 2012, 01:43:43 PM

Hi Authur,

1. Our Avaya system is Communication Manager 5.2

2. Have tested and managed to get some data, thanks! However, we couldn't really "decipher" the info based on these strings of text... Assuming we still need to have the right module to parse the data?

Title: Re: Avaya CM S8300
Post by: Arthur Grasin on March 07, 2012, 02:04:45 PM

Yes, you need the parser. Please, capture it to a file and send us (here or via email).

Title: Re: Avaya CM S8300
Post by: Clement on March 07, 2012, 02:22:44 PM

Thanks for quick response Arthur. May I know which email can we reach you?

Title: Re: Avaya CM S8300
Post by: Arthur Grasin on August 09, 2018, 11:00:00 AM

Of course, support _at_ aggsoft.com

Quote from: Clement on March 07, 2012, 02:22:44 PM
Thanks for quick response Arthur. May I know which email can we reach you?

Title: Re: Avaya CM S8300
Post by: Clement on August 09, 2018, 11:00:00 AM

Thanks, just send. ;D

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Online Help Center => Data loggers and plug-ins => Topic started by: Clement on July 19, 2018, 11:00:00 AM