Hi Arthur,

The file you supplied is almost perfect, but there are two small things.

1.) The Duration field seems to be putting the Duration_S value into the month spot in the Duration field rather than in the seconds or minutes. (Duration_S is correct).

2.) The Direction field is always showing Out.

I have attached an example export from the database.  Rows without a 1 in front of the value in the DIALED_PHONE column are incoming calls.  Rows with the 1 in front are outgoing calls.

3.) Randomly I receive either one or both of the following errors:

05/08/09 13:14:57 Comdial FX. Item: RING. Error occurred while converting date/time string value "0" with the template "" (Invalid argument to date encode)
05/08/09 13:14:57 Comdial FX. Item: CALL_DURATION. Error occurred while converting date/time string value "780" with the template "" (On format: D/YYYY H:MM:SS AMPM string: 0)

Thank you for all your help.

Jason

Hi Arthur,

Please see the attached file.  Also it is .3 of a minute.  So the time column is in tenths of a minute.

Thanks!

Jason

Hello,

I am currently evaluating your software for use with a Comdial FX system.  The closest match that I can find in the Comdial DXP, but there are a couple of fields that are incorrect when the data is exported. (Direction isn't populated, the first digit or digits of the phone number are sometimes cut off etc)

Here is a sample of what I see from the phone system:

<2009.08.03 14:06:12.077>
5555   1    08/03/09 14:13    0.3   0.1   555555555                   #0D#0D#0A

Extension - Line? - Time of Call - Call Time - Cost? - Phone Number

Is there someway to add support for Comdial FX?  Maybe by using the ASCII driver?

Thanks,

Jason