I sent in a ticket to Tech Support as requested. It has sample log files of the actual data along with a detailed description of the system and our needs. I would also really like to have you remote in as well to look at my settings.

Thanks so much for the great support.

Thanks for the reply. I followed the advice, but can't seem to get a clean output. I did find out what the delimiters look like for this data (please see attachment). The lines use a variable amount of spaces between the data elements and then a carriage return at the end. I would like to know what plugin would take this type of data and produce a clean CSV with each element in its own column (treating consecutive delimiters as one). I also need a little help understanding what settings to place in the plugin to get these results. If there is a simple way to remove the period that sometimes shows up after the room# that would be great as well.

I have spent around 5 hours playing with different plugins and settings and just can't seem to get it right. Any detailed help would be appreciated.

I set up Advanced Serial Data Logger on a laptop and was able to easily get data into log files. However, I need to take the data (example below) and export it into a single Excel file that I can then run analytics on. I see the system has the capability to parse data and then Export to Excel, but I just can't seem to figure out how to set it up right. The data below includes all of the variables that I have to deal with in the incoming data. The only delimiter that I see is variable amount of spaces.  I also attached a sample file in case that helps. In the end, I would like to have a single Excel file with column headings and each piece of data within a row split out (Date, Time, Room#, Alarm Type, Call Type). I would also be happy to extract an entire row of data and place it in a new row in Excel each time a new line comes in. Any help would be appreciated.

Sample data:
01/13/21  14:15:20    137.    PERS ATTN  CALL PLACED
01/13/21  14:16:03    137.    PERS ATTN  CALL CANCELLED
01/13/21  14:27:01    134.    PERS ATTN  CALL PLACED
01/13/21  14:28:11    134.    PERS ATTN  CALL CANCELLED
01/13/21  14:32:26    144     BATH       CALL PLACED
01/13/21  14:33:54    144     BATH       CALL CANCELLED
01/13/21  14:34:55    137.    PERS ATTN  CALL PLACED
01/13/21  14:35:34    137.    PERS ATTN  CALL CANCELLED
01/13/21  14:45:43    154.    PERS ATTN  CALL PLACED
01/13/21  14:46:19    154.    PERS ATTN  CALL CANCELLED
01/13/21  14:51:26    154     BATH       CALL PLACED
01/13/21  14:52:02    154     BATH       CALL CANCELLED
01/13/21  15:27:07    141.    PERS ATTN  CALL PLACED
01/13/21  15:31:58    141.    PERS ATTN  CALL CANCELLED
01/13/21  15:32:00    141     ALARM      CALL PLACED
01/13/21  15:32:07    141     ALARM      CALL CANCELLED
01/13/21  15:32:08    141     ALARM      CALL PLACED