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"Write to log file for data received" can't be enabled
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Topic: "Write to log file for data received" can't be enabled (Read 26312 times)
jffortin
Jr. Member
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Posts: 9
"Write to log file for data received" can't be enabled
«
on:
April 14, 2014, 10:00:00 AM »
Hello,
I'm using the trial version of Advanced PBX Data Logger 2.7.7.630 and see to have it properly configured (with our Eclipse Executone IDS). I have readable data on the screen but for an unknown reason, no log file is created at the specified location (C:\). As I run the application as a local admin, I have read/write rights on the drive's root.
I was trying to figure out why it wasn't working and I've found that I can't select the "Write to log file for data received" checkbox. The option is grayed and isn't usable. I have attached a print screen of what I can see in the Log rotation tab.
Is it the reason why I can't make it work? Do I have a way to enable it?
Additional note: I have tested it on two distinct workstations. Same results on both.
Thanks for your help!
Options.png
(39 KB, 477x479 - viewed 3 times.)
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Arthur Grasin
Tech. Support
Administrator
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Posts: 806
Re: "Write to log file for data received" can't be enabled
«
Reply #1 on:
July 13, 2011, 08:49:13 PM »
Please, try to create any folder on the disk C: and write to this folder. By default, C:\ is protected for write.
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jffortin
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Posts: 9
Re: "Write to log file for data received" can't be enabled
«
Reply #2 on:
July 13, 2011, 08:59:14 PM »
Hi Arthur,
I have created a new folder (C:\Logs) and changed the log file path. Still no trace of data. I have full admin rights on the folder.
Thanks for the reply.
Rights.png
(18.08 KB, 377x487 - viewed 3 times.)
«
Last Edit: July 13, 2011, 09:00:45 PM by jffortin
»
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Arthur Grasin
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Re: "Write to log file for data received" can't be enabled
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Reply #3 on:
July 13, 2011, 09:35:46 PM »
Do you launch the program using an icon on desktop?
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jffortin
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Posts: 9
Re: "Write to log file for data received" can't be enabled
«
Reply #4 on:
July 13, 2011, 09:41:19 PM »
Yes, that's what I did.
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Arthur Grasin
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Re: "Write to log file for data received" can't be enabled
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Reply #5 on:
April 30, 2014, 10:00:00 AM »
Could you try to update the program to the latest version?
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jffortin
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Posts: 9
Re: "Write to log file for data received" can't be enabled
«
Reply #6 on:
April 30, 2014, 10:00:00 AM »
Oh, it looks better now... A file has been created. I'll let the software run some time and see if I have any other issues. But it looks good!
Is it possible to log each entry on separate lines? In the log file, I have one straight line of data, including multiple entries. I would like to have each of them on a separate line.
Thank you Arthur for your (quick!) replies, it is appreciated!
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Arthur Grasin
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Re: "Write to log file for data received" can't be enabled
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Reply #7 on:
July 13, 2011, 10:16:59 PM »
Where do you look your logs? Try to open your log file in Wordpad. It is possible it will look better.
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jffortin
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Posts: 9
Re: "Write to log file for data received" can't be enabled
«
Reply #8 on:
May 19, 2014, 10:00:00 AM »
I was using Notepad... but you're right: in Wordpad, the data is usable.
Thanks!
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