Advanced PBX Data Logger: Nortel Meridian 1?

[mileserickson]

In our current call logging system, for which we are considering your product as a replacement, our PBX is configured as a "Nortel Meridian 1" -- but the Nortel Meridian 2-line and 3-line settings in Advanced PBX Data Logger don't parse any calls.  I tried each of the other Nortel settings, and it appears that some of the other Nortel options capture some of the incoming call fields but not all of them.

This is what the data stream looks like (phone numbers anonymized with 5s):

Code Select Expand

&                                     000 01 2 01                                   
N 048 00 A000007 40535   08/13 12:56:35 00:00:10.0                                     
&2815555555XXXXXX                                                            000 000
&                                     000 01 2 02                                   
N 049 00 41643   A002025 08/13 12:56:29 00:00:16.0 A7410218015555555                   
&                                                                            000 000
&                                     000      01                                   
N 050 00 41558   A002003 08/13 12:56:41 00:00:04.0 A7410215035555555                   
&                                                                            000 000
&                                     000      01                                   
N 051 00 40518   A002007 08/13 12:56:33 00:00:14.0 A7410219105555555                   
&                                                                            000 000
&                                     000      01                                   
N 052 00 41550   A002039 08/13 12:56:41 00:00:06.0 A7410219545555555                   
&                                                                            000 000
&                                     000      01                                   
N 053 00 40546   A002017 08/13 12:56:22 00:00:26.0 A7410217125555555                   
&                                                                            000 000
&                                     000      01                                   
N 054 00 A000002 4442    08/13 12:56:47 00:00:04.0                                     
&2065555555XXXXXX                                                            000 000


As I understand it, the first and last calls shown are incoming calls (with the caller ID on the 3rd line).

Will it be possible to use Advanced PBX Data Logger with this input stream?

Many thanks!

Miles

[Arthur Grasin]

Of course. We can adapt our logger for your data stream. Just attach your data example as a file that you may capture with help of our software.

[mileserickson]

Fantastic!  Here is a capture of the raw PBX data.  All phone numbers have been changed to 555 prefixes to protect confidentiality, but no other changes have been made.

[Arthur Grasin]

Please, unpack the attached file to program folder\plugins\pbxparser\configs and test the "Nortel Meridian [3 rows]" parser. We've updated this parser (it is more flexible now).

[mileserickson]

Thanks Arthur, we'll test this ASAP and let you know how it goes.

Miles