Generated Ouput is Garbage

[robertluo]

hi support i try to set up Advanced Serial Data Logger to capture the ACD record form Nortel Meridian PBX. what i get from the text out put is Garbage.

[Arthur Grasin]

It is possible you've specified an invalid baud rate. Could you attach a screenshot with this gaabage?

[robertluo]

i attached the logs file we get and the setting we did.
we are using Windows XP SP3.
and now we are using HyperTerminal to do logging.

[Arthur Grasin]

Could you attach HyperTerminal settings too? Do you receive same garbage in HT?

[robertluo]

i attached HT setting and the logs we get from HT

[Arthur Grasin]

I'm sorry, but our software doesn't support VT100 terminal emulation. Therefore can't decode this data properly. Is it possible you can change terminal type within the PBX?

[robertluo]

please check with you that any of your application can support VT100 for capture the ACD record form Nortel Meridian PBX